Conference : Main Forum : Click here to share your experiences with our excellent products. /forum/ Hi: I would like to introduce the following product to you. It?s called BuggyBeds bed bug glue traps. I would think every flight attendant would consider this an item they should carry at all times. Let me explain what they do: BuggyBeds® is a patented bedbug detection system that will never interfere with a consumers life while offering them tremendous peace of mind. The traps are designed to alert you that you have a potential problem, before it's too late! Our custom formulated glue monitors are designed to attract bedbugs and other insects into the trap for detection purposes. Once inside they get stuck and die. BuggyBeds® monitors have a unique crushproof design that allows for easy access of bugs and a clear viewing area for easy detection. BuggyBeds® monitors are ready to use right out of the box. Simply Slide & Hide each monitor in all four corners of the bed between the mattress and box spring, in the drawers in a hotel room and especially in your luggage and they will provide your customers with around-the-clock detection. A periodic visual check of the BuggyBeds® monitors will allow them to detect bedbugs early and help prevent bringing them home from a trip. BuggyBeds® monitors can detect up to six months so they will cost your customers literally pennies a day for priceless peace of mind. Discard and replace traps when one or more bugs are detected or every six months. As other insects may also be drawn to the traps, your customers have the collateral benefit of hearing about ants or spiders ahead of an infestation and arranging for remediation immediately. This item is completely safe, non-toxic and pesticide free. It is the least expensive way to monitor for bed bugs 24 hours a day, 7 days a week without intrusive foggers or chemicals. This will quickly become a must have item for all of your customers. I would be happy to send samples and thank you for your consideration. Sincerely, RANDY Randy L. Kaye R.L. KAYE SALES & MARKETING, LLC (845) 499-2245 ph (845) 499-2246 fax (917) 502-4670 mobile RLKaye@optonline.net RLKayeSales@aol.com /forum/messages.cfm?threadid=9A4617A8-5056-8402-32D2803C744D99D0&r=1 2012-04-27T17:02:54-05:00 Bed Bug Issues anyone? Hi: I would like to introduce the following product to you. It?s called BuggyBeds bed bug glue traps. I would think every flight attendant would consider this an item they should carry at all times. Let me explain what they do: BuggyBeds® is a patented bedbug detection system that will never interfere with a consumers life while offering them tremendous peace of mind. The traps are designed to alert you that you have a potential problem, before it's too late! Our custom formulated glue monitors are designed to attract bedbugs and other insects into the trap for detection purposes. Once inside they get stuck and die. BuggyBeds® monitors have a unique crushproof design that allows for easy access of bugs and a clear viewing area for easy detection. BuggyBeds® monitors are ready to use right out of the box. Simply Slide & Hide each monitor in all four corners of the bed between the mattress and box spring, in the drawers in a hotel room and especially in your luggage and they will provide your customers with around-the-clock detection. A periodic visual check of the BuggyBeds® monitors will allow them to detect bedbugs early and help prevent bringing them home from a trip. BuggyBeds® monitors can detect up to six months so they will cost your customers literally pennies a day for priceless peace of mind. Discard and replace traps when one or more bugs are detected or every six months. As other insects may also be drawn to the traps, your customers have the collateral benefit of hearing about ants or spiders ahead of an infestation and arranging for remediation immediately. This item is completely safe, non-toxic and pesticide free. It is the least expensive way to monitor for bed bugs 24 hours a day, 7 days a week without intrusive foggers or chemicals. This will quickly become a must have item for all of your customers. I would be happy to send samples and thank you for your consideration. Sincerely, RANDY Randy L. Kaye R.L. KAYE SALES & MARKETING, LLC (845) 499-2245 ph (845) 499-2246 fax (917) 502-4670 mobile RLKaye@optonline.net RLKayeSales@aol.com /forum/messages.cfm?threadid=281CFBB2-1143-EB5D-3567EAFB636548CA&r=2 2012-04-27T17:01:54-05:00 Products in the "pipeline". We don't have any luggage with swivel wheels. We haven't seen yet that swivel wheels are something that flight crews would find beneficial, but if things trend that way, we may consider offering bags with swivel wheels. Thanks for the suggestion! /forum/messages.cfm?threadid=80F5417D-DD5D-2A65-93D37376677C7ED9&r=3 2010-08-17T12:58:25-05:00 Luggage with swivel wheels Do any of your roller luggage pieces have wheels that swivel 360 degrees? I saw them in a recent trip to Europe and they looked way easier to roll than my current non-swiveling roller bag. Thanks /forum/messages.cfm?threadid=80F5417D-DD5D-2A65-93D37376677C7ED9&r=4 2010-08-17T11:50:10-05:00 Luggage with swivel wheels So, you are a flight attendant or pilot and you are trying to choose between Travelpro?s FlightCrew3 line and the Crew8 line. The choice is yours, but there are a few things you should know. First, FlightCrew3 rolling bags have a more robust J-hook attachment system. Yes, it is still plastic, but the attachments on the Crew8 and other lines are not as good for carrying the weight of your tote bag or flight case. Second, FlightCrew3 rolling bags have an expandable pocket on the back of the bag. This pocket is great for manuals and other required items and the other luggage lines do not have this feature. Third, FlightCrew3 rolling bags are now coming with very high quality skate wheels with sealed ABEC-5 bearings. These wheels will last much longer than wheels on previous models. The Crew8 wheels also come with sealed bearings, but the wheel itself, while adequate for the normal traveler, is not quite as good as the FlightCrew3 wheel. In general, the styling of the FC3 is based off the Crew7 with the addition of the back pocket, more robust j-hook attachment, and improved wheels. Crew8 is all new styling and you may like the Crew8 bags for their looks and features, as well as being able to take advantage of airline pricing, which is typically 20-30% off the lowest advertised price. This is good if you are looking to purchase luggage for yourself or friends and family. /forum/messages.cfm?threadid=B8514591-D61D-550F-739A243CBBEED178&r=5 2010-07-09T12:47:01-05:00 FlightCrew3 vs. Crew8 If you have Travelpro luggage and are looking for a repair location, this link will take you to Travelpro's list of authorized repair centers: http://travelpro.com/repairCenters.cfm Check your local listings under 'Luggage Repair' for other locations that specialize in luggage repair. If you are a do-it-yourself kind of person, you can call Travelpro at 800-741-7471 and get connected with their repair department to order parts. Click the following link for a list of Travelpro parts catalogs: http://travelpro.com/repairCatalogs.cfm It will be very helpful to have the part numbers you need before calling Travelpro. /forum/messages.cfm?threadid=0FA0C9D5-1372-63C7-7F26710CC6F69DD7&r=6 2008-02-12T15:50:38-05:00 Travelpro Luggage Repair Our offices will be closed Wednesday, November 21 through Friday, November 23. There will be no weekend business, as usual. If you placed an order recently, please allow extra time for delivery. UPS does not deliver Thursday or Friday and USPS has the holiday off. Have a great thanksgiving holiday! Flight Attendant Shop /forum/messages.cfm?threadid=5E0A7ED6-1372-63C7-7F12D3598B923A6D&r=7 2007-11-20T11:10:54-05:00 Thanksgiving Holiday The first step in replacing your luggage wheels is to make sure that you have luggage that has wheels that can be replaced. Ideally, your luggage will have a wheel housing that is easily removed by removing one or two screws. Most Travelpro styles are built this way. If your luggage is riveted together or if you have wheels that are not supported on both sides with the housing, then replacing the wheels might not be as easy as you think and you might have to order a wheel assembly from the manufacturer. Since The Flight Attendant Shop deals mainly with Travelpro FlightCrew2, then that is to what these instructions will be tailored. Step 1. Remove the small screws that hold the wheel housing to the bag. These are usually small screws in close proximity to the wheel, not the larger screws that hold the corner piece to the bag. Use a minimal amount of downward pressure when removing the screw. There is a nut on the backside that is embedded in the plastic of the corner piece and you do not want to push that nut out of its place. Step 2. After removing the screws, pull the housing away from the corner piece and push out the axle. Step 3. After pushing out the axle, remove the old wheel from the housing. If your wheels are in serious need of replacement, then the wheel will probably just fall out with the bearings in many pieces. If your bearings were that bad, then you will want to check the housing for any damage caused by the overheated axle. In some cases, you will need new housings which you can order from Travelpro at 800-741-7471. Refer to the appropriate parts catalog at www.travelpro-atlantic-retailers.com/partscatalogs.html so you can tell the CSR what parts you need. Step 4. Assemble your new wheels. The bearings will usually already be on the wheels. Just place a plastic bushing on both sides of the wheel, insert the wheel into the housing, and push the axle back in. If there is excessive space between the bushing and the side of the housing, you can use the spacers as needed. If you are installing lighted wheels, it is very important that the wheel fits snugly in the housing. You should use at least one spacer to accomplish this. It is this pressure that ensures that the magnet rotates around the axle at all times. Step 5. Re-attach the housing to the corner piece. Again, use minimal pressure when replacing the screws so you don?t push the nut out of place. You are now ready for smooth rolling! In the event you push out the nut, you will have to unzip the liner of the bag and find the nut. It may still be seated in its place, but not aligned right. In that case, try to get it realigned. You may have to do some cutting of the plastic to get to the nut if it is severely out of place. Long-nosed pliers will come in handy here. Using the pliers, hold the nut in place while you put the screw back in. /forum/messages.cfm?threadid=29453855-1372-63C7-7F21BA2F2AE1A1B2&r=8 2007-09-21T13:12:23-05:00 Wheel Replacement StrongBags Warranty Our warranty policy is simple and clear to increase customer satisfaction. We guarantee our products free of defects due to materials or workmanship and will repair or replace the item at our expense during the warranty period, provided that it is used for its intended purpose. The warranty period for our Vortex Rollerbag is 3 years from date of purchase, and 2 years on all other products. This warranty does not cover what we consider normal wear and tear or abuse. Should you have damage caused by airline baggage handlers, or other accidental damage, this will not be covered under our warranty, but please contact us for a solution that you are happy with. Repairs As you know all parts on the Vortex Rollerbag are replaceable. All you need is a screwdriver and a pair of pliers. During the warranty period we repair or replace all parts that have any defects in workmanship or materials. Our warranty does not cover normal wear and tear from every day use. If your Vortex Rollerbag is still under the 3 year warranty: You must contact us before returning your bag at support@strongbags.com for a return authorization. /forum/messages.cfm?threadid=93F41FDB-1372-63C7-7FFB91F1DF9DF233&r=9 2007-08-23T13:20:23-05:00 StrongBags Warranty Travelpro Warranty for FlightCrew2 Products 3-Year Commercial Use Warranty The Travelpro warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage inappropriate selection, or carelessness caused by an airline or other common carrier. In the course of normal handling, your luggage may suffer abrasions, minor cutes, scratches, dents, or soil. Certain component parts such as wheels, bumper feet, leather, eth., will show wear. This wear is not covered under the warranty. Travelpro will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. In the event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we (Travelpro) will repair your bag (or replace it if repair is not possible) at our expense. Simply contact Travelpro at 800-741-7471 to locate the nearest repair facility. Then send your luggage, freight prepaid, to the repair facility along with a copy of the proof of purchase or proof of issue. /forum/messages.cfm?threadid=93F2BBE6-1372-63C7-7F1FEFEF0764666D&r=10 2007-08-23T13:18:52-05:00 Travelpro Warranty Notes about shipping: For the common customer, how shipping companies operate is probably somewhat of a mystery. If you ever need information about the companies that we use, please visit www.usps.com or www.ups.com. UPS The single most misunderstood aspect of shipping is how to count how many days it takes for a package to get to you. First, you need to remember that Day 1 is the day AFTER the package is picked up or received by the shipping company. It makes sense to say that One Day, Next Day, Overnight Shipping, etc will arrive the day after the package is shipped, not the same day that it is shipped. Two Day, 2nd Day Air, etc will arrive two days after the package is shipped. Makes sense, right? It does until you throw in weekends, holidays, and the time that the order is received. Weekends As a rule, most shipping companies do not make ground shipping deliveries or pick ups on the weekend. This means you also may not count the weekend days as part of the shipping cycle. If you place an order on Friday and it gets shipped on Friday, then a package that is 3 days in transit will arrive the following Wednesday, not Monday. The same goes for expedited forms of shipping unless you specifically request (and pay extra) for weekend delivery. A package shipped on Friday via UPS Next Day Air will not arrive until Monday. Via 2 Day Air ? Tuesday. You get the picture. Keep in mind that there are no package pick-ups on the weekend, so orders placed over the weekend will not ship until the next business day. Holidays Shipping companies generally do not deliver or pick up on major holidays. Do not count those days in the shipping cycle. Time of Order Generally, orders placed during business hours (8-4 CST M-F) will ship the same day. Orders placed after business hours, will ship the next business day. This is especially important to know if you place a Next Day Air order after business hours. The package will not ship until the following business day and will not arrive until the day after that. Other factors to consider: During busy times like Christmas delays in shipping may occur due to increased volume. Areas that are experiencing extreme weather may have delays in shipping. Those areas may be at any point along the route. For example, if you live in Boston and states like Indiana and Ohio are having a blizzard, then expect some delay in shipping. Signature Required UPS shipments that are generated online with integrated shipping solutions such as ours automatically require a signature upon delivery. Does this mean your UPS driver will not leave the package if no one is home? No. That decision is left to the driver. If he or she is comfortable leaving packages in your neighborhood, then they will leave the package. /forum/messages.cfm?threadid=83D931C4-1372-63C7-7F5575DD2EFDB769&r=11 2007-08-20T10:17:03-05:00 More info about shipping For flight attendants, your luggage is not just luggage. It is your home away from home. Your luggage will see more miles in a week than most luggage will see in its entire useful life. Because of that, some manufacturers have tried to make luggage that will survive daily use. That doesn?t mean that this special luggage is indestructible, so here are some tips to help you make sure that your luggage will last as long as possible. 1. Don?t overpack. If your bag is extremely heavy (you know who you are) that extra weight is putting extra pressure on all the seams, zippers, and wheels. Plus, when your bag gets thrown around by handlers and van drivers, that extra weight makes it that much easier for them to tear off a handle. One of the most vulnerable areas of your tote bag, is where the carrying handle attaches to the bag. If your tote bag is too heavy then you are really stressing the stitching in that area and could possibly pull the handle right off. It is easier to prevent this than it is to deal with a warranty claim. 2. Operate the extending handle correctly. The telescoping handle is probably the most delicate part of any rolling luggage. Be sure to firmly depress the button in order to disengage the locking pins, then pull up or push down firmly. If you only partially disengage the locking pins, you could break off the pins or break the cable that attaches the button mechanism to the locking pins. Once that happens, your handle might be stuck in the up or down position. No fun. 3. Clean your wheels periodically. If your luggage has wheels that can be removed, it is a good idea to take them out occasionally and clean all the hair and dirt away from the bearings. Your wheels are like hair and dirt magnets when they travel down the concourse. That hair and dirt will absorb moisture and keep it right next to your bearings and axles causing them to rust. The rust will cause the bearing to not rotate freely about the axle, causing them to fuse together, or to get extremely hot and melt the plastic housings. 4. Tighten all the nuts and bolts after your trip. Think of your luggage as you would your car. A little preventive maintenance can go a long way. Check the nuts and bolts that connect the carrying handles, J-hook attachments, and wheel housings. These are the most used parts and it is common for nuts to come unscrewed from the bolt. If that happens, check under the lining of your bag for the missing nuts. 5. Don?t use your tote bag as a brake for your rolling bag. If you allow your tote bag to drag when you come to a stop, then you will be causing some major wear on the bottom of the tote bag, greatly reducing its lifespan. To prevent this, make sure your J-hook or strap attachment is adjusted to the right length and come to a complete stop before standing the rolling bag upright. 6. Don?t sit on your rolling bag. Most rolling bags have a plastic frame and are not meant to be sat upon. If your frame cracks, especially on top, then expect the J-Hook attachment to fail and the carrying handle to fail soon thereafter. Those parts are attached to the frame and will have no support if the frame is broken. 7. Don?t lift the bag by the extending handle. This happens a lot when getting on and off the crew bus. If you need to lift the bag off the ground, use the carrying handles. The carrying handles are meant to handle the load, the extending handle is not. Plus, when you lift the bag by the extending handle, you will probably also need to twist and turn the bag. Twisting and turning with the full weight of the bag (and likely the attached tote bag) is not good for the extending handle. 8. Do not lean heavily on the extending handle. With the handle in the up position, you might be able to see the pins that hold it in the up position. Check them out. They are small. Some of them are plastic. It wouldn?t take much to break them. Best not to put your weight on them and find out. /forum/messages.cfm?threadid=4DF35F55-1143-EB5D-35C91ABF1A3E7B2D&r=12 2007-08-09T23:06:08-05:00 Luggage Care Tips Please use this thread to submit your ideas for products that you would like to see at The Flight Attendant Shop. Keep in mind that products should be flight crew related, ideally for flight attendants. This thread should not be used to advertise for other products or websites. However, suggestions that require describing a product's characteristics and where it can be found will be allowed. If you have developed a product or are a supplier of flight crew merchandise, please write to fashop1@flightattendantshop.com and describe the product/s that you would like to sell on this website. Thank you! /forum/messages.cfm?threadid=28251117-1143-EB5D-3569529649D18E88&r=13 2007-08-02T14:54:51-05:00 Guidelines for this thread Look for the following products to be added to our online catalog in the near future. 09/26/2007 Various Airplane Lapel Pins Cardigan Sweaters This message will be updated and edited as needed. /forum/messages.cfm?threadid=281CFBB2-1143-EB5D-3567EAFB636548CA&r=14 2007-08-02T14:46:00-05:00 Products in the "pipeline". Product manufacturers use warranties for a couple of reasons. First, a warranty gives a customer confidence that if something abnormal happens to the product (usually due to a material defect or manufacturing defect)then the customer has a way to get the problem corrected. Second, the warranty protects the retailer from having to absorb the cost of satisfying customers who have the misfortune of purchasing a defective product. Every warranty varies in what is covered and length of the warranty period. In general, a product warranty will cover damage due to material defects or defects due to the manufacturing process. Time frames vary, but usually last 1 to 3 years. Some products have 'limited lifetime' warranties. Read the fine print in these warranties because 'lifetime' refers to the expected lifetime of the product, not the customer's lifetime. Almost all warranties are worded that if the damage is a result of user negligence, improper use, or accidental damage, then the warranty does not apply. You also will want to refer to the retailer's return policy. The Flight Attendant Shop has a generous 60-day return policy on unused merchandise. If you have used the product, and then something happens within the 60 days that is a warranty issue, then the Flight Attendant Shop will take the responsiblity of replacing the merchandise. Outside of the 60-day window, customer's should contact the manufacturer. Most warranty policies leave the customer responsible for shipping charges. Some inexpensive products, in our case lanyards, some lapel pins, luggage tags, etc. do not have warranties as it is difficult to gauge the life spans of the products and the cost of replacement is usually not worth the effort in terms of time and shipping costs. However, that doesn't preclude most retailers, including us, from doing everything in our power to satisfy the customer. /forum/messages.cfm?threadid=CFBD4B86-1143-EB5D-3592043DC649C98D&r=15 2007-07-16T10:54:00-05:00 General Information About Warranties Welcome to The Flight Attendant Shop Forums! It is our hope that this forum will provide an extra level of customer support and customer feedback enhancing the relationship between the seller and the buyer. Feel free to provide feedback about the products we sell, offer advice to other flight attendants, or add to the information provided. With that productive spirit in mind, there are some things that will not be tolerated. Soliciting for business without the consent of The Flight Attendant Shop is prohibited. General disruptive behavior such as insults, threats, name-calling, or anything else deemed to be inappropriate by the site administration is prohibited. Users who violate this policy will have their messages deleted and may lose their forum privileges. The Flight Attendant Shop is not responsible for the content of any message. The messages express the views of their author, not necessarily the views of The Flight Attendant Shop or any entity associated with The Flight Attendant Shop. Any user who feels that a posted message is objectionable is encouraged to contact us immediately at fashop1@flightattendantshop.com The forum administration reserves the right to edit messages and/or move content from any message for use in other messages. You remain solely responsible for the content of your messages, and you agree to indemnify and hold us harmless with respect to any claim based upon transmission of your message(s). Identifying information used to register for this forum is considered completely separate from the identifying information used in the retail area. However, we stand by our promise to not use your information for anything other than the administration of this forum. You are responsible for any identifying information you include in your messages. We reserve the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you. /forum/messages.cfm?threadid=C137BF91-1143-EB5D-35E298886F6FB139&r=16 2007-07-13T15:14:22-05:00 Forum Rules and Disclaimers