Shipping Policy

While we will try our best to process your order the day we receive it, expect one business day to fully process and ship your order.  Estimated transit times begin from the day the package is shipped.  We will make every effort to accommodate customers who choose an expedited shipping method, but you may want to contact us to verify a shipping date.

Orders placed on the weekend or major national holidays will not ship until the next business day.

Our checkout system ensures that you cannot order more of an item than what we have in stock, so you will never have a "backorder" situation or partial shipments.  We'll let you know if there is a mistake and we actually don't have an item in stock that you have ordered.

Domestic USPS shipping rates are listed at the actual retail rate plus 25 cents.  USPS First Class International is the actual rate plus $1.00.  USPS Priority Mail International is the actual rate plus $5.00 to cover the cost of insurance on the package.  UPS Ground is a flat $12.95 charge.  Other UPS options are calculated based on weight and dimensions of the package.

For more information on a particular shipper, please visit www.ups.com or www.usps.com.

We ship from Minneapolis, MN 55410 if you want to perform your own time and cost calculations.

Click the link below for an estimate, or add an item to your shipping cart and go the checkout page. Just enter your zip code only and your shipping options with actual rates will appear.

Shipping Methods (Click here for estimate)

Shipping Method Delivery Time Signature
USPS First-Class Mail Delivery Within 2-9 Days No
USPS Priority Mail Normally 2-3 Days, Not Guaranteed No
USPS Priority Mail Express Delivery in 1-2 days Yes
UPS Ground Delivery Within 1-5 Days Yes
UPS 3-Day Select Delivery By Third Business Day Afternoon Yes
UPS 2nd Day Air Delivery By Second Business Day Afternoon Yes
UPS Next Day Air Saver Delivery By Next Business Day Afternoon Yes
UPS Next Day Air Delivery By Next Business Day Morning Yes

Undeliverable Packages

If a shipment is returned to us as "Undeliverable" and not the fault of the Flight Attendant Shop, the customer will be responsible for the cost of the shipment back to us. Please make sure your shipping address is correct. UPS does not deliver to P.O. Boxes.

Expedited Shipping Options

Priority Mail Express and UPS Next Day Air are options at checkout.  Please have your order placed by 1:00PM Central to ensure the package will go out the same day.  If you need Saturday delivery or need to waive the signature requirement, please mention it in your order comments.  Priority Mail Express takes one day to most locations and two days to some locations.  Expedited shipping costs will not be refunded if the order is returned.  Priority Mail is not an expedited option.  Priority Mail generally takes 2-3 business days and the expected delivery date listed in the tracking information is not a guarantee of delivery on that day.  

International Shipping

For shipments outside of the United States, the Flight Attendant Shop is not responsible for any duties, taxes, or fees that your country's customs service, postal service, or third party shippers may charge before delivering the package. This is not common, but can happen, especially with large packages. Check with your country's customs, postal service, or delivery service before ordering to avoid unexpected costs. 

The Flight Attendant Shop does not ship to countries that require collection of VAT tax at the time of purchase. 

There are absolutely no refunds for international shipping unless there is a clear case of a lost package, USPS error, or our error. The Flight Attendant Shop will not be held responsible for delays in customs or delays with local delivery services.  Estimated transit times for Priority Mail and Express Mail International are not guarantees of delivery by a certain date.  Return shipping must be initiated and paid for by the customer.  In some cases the checkout system will not account for dimensional weight of the package, which may increase the cost of shipping.  We may ask the customer to pay for the difference if it is of significant value.  Shipping addresses are copied directly from the customer's invoice into our postage software.  Make sure your address is correct.

The Flight Attendant Shop reserves the right to cancel any order that uses a freight forwarding company in the shipping address.

 

 

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