Shipping Policy

While we will try our best to process your order the day we receive it, expect one business day to fully process and ship your order.  Estimated transit times begin from the day the package is shipped.  We will make every effort to accommodate customers who choose an expedited shipping method, but you may want to contact us to verify a shipping date.

Orders placed on the weekend or major national holidays will not ship until the next business day.

Our checkout system ensures that you cannot order more of an item than what we have in stock, so you will never have a "backorder" situation or partial shipments.  We'll let you know if there is a mistake and we actually don't have an item in stock that you have ordered.

Domestic USPS shipping rates are the actual rate plus 30 cents.  USPS International options are the actual rate plus $1.00.  For orders between $69 and $99 we charge a flat $12.95 for UPS Ground, which will be cheaper than the actual UPS rate in almost every case and sometimes cheaper than the Priority mail option.  In most other cases, shipping charges are calculated using real time quotes based on total shipping weight, dimensional weight (if applicable), and destination. This information is received directly from UPS or the USPS.

For more information on a particular shipper, please visit www.ups.com or www.usps.com.

We ship from Minneapolis, MN 55410 if you want to perform your own time and cost calculations.

Click the link below for an estimate, or add an item to your shipping cart and go the checkout page. Just enter your zip code only and your shipping options with actual rates will appear.

Shipping Methods (Click here for estimate)

Shipping Method Delivery Time Signature
USPS First-Class Mail Delivery Within 2-9 Days No
USPS Priority Mail Normally 2-3 Days, Not Guaranteed No
USPS Priority Mail Express Delivery in 1-2 days Yes
UPS Ground Delivery Within 1-5 Days Yes
UPS 3-Day Select Delivery By Third Business Day Afternoon Yes
UPS 2nd Day Air Delivery By Second Business Day Afternoon Yes
UPS Next Day Air Saver Delivery By Next Business Day Afternoon Yes
UPS Next Day Air Delivery By Next Business Day Morning Yes

Free Shipping Offer

The free domestic (excludes Alaska and Hawaii) UPS Ground shipping offer applies to original orders only.  Shipping is expensive, so we will take measures to package your merchandise as efficiently as possible.  This may include using appropriately sized boxes and nesting totes and other merchandise within larger pieces of luggage. 

When in effect, Shipper's Choice free shipping offer valid for domestic orders with destinations in the lower 48 states only. The Flight Attendant Shop will choose either USPS First Class Mail, USPS Priority Mail, or UPS Ground, whichever is most convenient and cost effective. Customer will receive shipment tracking information in their email.  If customer needs expedited shipping, then please choose an expedited shipping option.  No discounts on expedited shipping options and no retroactive applications of free shipping offer will be made.  

Undeliverable Packages

If a shipment is returned to us as "Undeliverable" and not the fault of the Flight Attendant Shop, the customer will be responsible for the cost of the shipment back to us. Please make sure your shipping address is correct. UPS does not deliver to P.O. Boxes.

Expedited Shipping Options

Priority Mail Express and UPS Next Day Air are options at checkout.  Please have your order placed by 1:00PM Central to ensure the package will go out the same day.  If you need Saturday delivery or need to waive the signature requirement, please mention it in your order comments.  Priority Mail Express takes one day to most locations and two days to some locations.  Expedited shipping costs will not be refunded if the order is returned.  Priority Mail is not an expedited option.  Priority Mail generally takes 2-3 business days and the expected delivery date listed in the tracking information is not a guarantee of delivery on that day.  

International Shipping

For shipments outside of the United States, the Flight Attendant Shop is not responsible for any duties, taxes, or fees that your country's customs service, postal service, or third party shippers may charge before delivering the package. This is not common, but can happen, especially with large packages. Check with your country's customs, postal service, or delivery service before ordering to avoid unexpected costs There are absolutely no refunds for international shipping unless there is a clear case of a lost package, USPS error, or our error. The Flight Attendant Shop will not be held responsible for delays in customs or delays with local delivery services.  Return shipping must be initiated and paid for by the customer.  In some cases the checkout system will not account for dimensional weight of the package, which may increase the cost of shipping.  We may ask the customer to pay for the difference if it is of significant value.  Shipping addressess are copied directly from the customer's invoice into our postage software.  Make sure your address is correct.

 

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